When the office submits your prior auth request, they have to give a tentative surgery date. The office will call the insurance co back to update the prior auth w/ the correct surgery date. Prior auths can take a while for gastric surgery. Also, don't ever b afraid to call the insurance co yourself (prior auth dept) to request a status update &/or to ask them questions. As the patient, u hold half the responsibility in knowing your benefits and ensuring all is in place. (Granted the bariatric offices do these type prior auths everyday & are very aware of the process, all the red tape & all the hoops they need to jump thru).
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