Hey Everyone!
Just a little update since I have arrived...
Samuel Sr. picked my mother and I up from the airport. He was not waiting for me in the loading/ unloading dock since my plane had arrived early. I called him, no answer but he immediately called me back and was their to pick us up in less than 3 minutes. He was very polite and welcoming. He was picking up another individual that was having surgery (please keep your phone on until you get picked up) and tried to call her, but no answer. So while driving around the airport he would get out and ask random people if they were waiting on him. And of course people were looking at him like a weirdo and then moving from their spots that they originally was standing in...quite funny.
After finally finding them, we ended up at the border in less than 25 minutes. Sam Sr. was the only one that had gotten out. He showed the guy some paperwork, explained our visit, opened the trunk and was heading for the Marriott in less than 5 minutes.
Once in Mexico, it took probably less than 8 minutes to get to the hotel. Sam Sr. unloaded our bags and the bellman loaded our bags to bring them into the hotel. Sam Sr. accompanied my mother and I in to make sure our reservation was in and that we were able to check in with no problem. The other couple took off to check in by themselves (her husband had been sleeved maybe 5 months ago). Check in went smooth. You do have to provide and debit or cc for incidentals. They also provided me with to passcodes to access the internet ( I did not have to request or pay for another one.) Received my room and was heading up ( the other couple were still checking in.) Fyi...if the person that you are going with are a smoker or you all want a room that you can smoke on...you can request that.
One of the bellman explained the layout of the hotel, how to use the elevator and turning the lights on in the room, showed us where the restaurant was and bar area and the time that everything closes. He brought our belongings up after the other couple checked in.
The hotel is very nice...it's a Marriott so I did not expect any less. I travel a lot and stay at many hotels. The bed is not soft soft when you think of how it is when you stay at a nice hotel in the US, it is a firm soft. It was comfortable to sleep but I prefer the US soft. Other countries prefer firm beds.
On to amenities..
The room does come with a refrigerator (which is locked), you must call to request it to be unlocked. You can also request for a microwave and they will bring one to your room. It is good because your companion can buy food and warm up. coffee and tea, flat screen tv (has a few english channels, also MOD), and bath and body works aromatherapy products.
My mom was anxious to get out of the hotel so she went walking to stores around and walmart. I waited for my on-site contact Rosie to meet me at the hotel. She arrived about 30 minutes after checking in. She answered any questions that I had, gave me paperwork to fill out and bring to the hotel with me, gave me the receptionist name at the hotel on the 3rd floor and told me that she did not speak much english, and the time to be in the lobby to catch the hotel shuttle to the hospital, which is less than 5 minutes away.
My mom ate at the restaurant in the hotel. Great, attentive staff is all I can say! One of the hotel managers were there keeping us entertained and telling us different stories. My mom got 2 free margaritas and the meal comes with a 15% discount...just mention the organization that you are with.
Tips:
I did tip with US currency. I gave Sam $5, my bellman $3, and our server at the restaurant $5.
I have surgery today, so I will update you all later.