Hi everyone, I am speaking from my own experience. The company do contact your Dr. When I filled out the paper work I put the NP down because she is the one that do my fills (Lapband). I called my Dr office to follow up to make sure they did receive the paperwork from Insure. The receptionist inform me the paper work came in with the NP name listed and they had to contact Insure to resend paperwork with Doctor listed. To make a long story short .. I just got my second shipment with two bottles of liquid muliti vitamins. I love the premier protein shakes . I receive 4 cases a month and each case contain 18 shakes...Saving me $$ because I was purchasing every two weeks at SAMs...... I hope this helps