Not denied, but more testing needed...so discouraged.
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OK, so here's my story:
My paperwork was submitted on Sept 8. They finally accepted the paperwork Sept 26th(ish)
- they never could give me a straight answer to why accepting it had taken so long, but that is neither here nor there. Every. Single. Day. I have called to see if they had an answer yet and every day it was the same thing, "Any day now!" :w00t:
Well, today I woke up frustrated and I spoke to a represenative, who transferred me to a medical manager, who transferred me to the main office in Cali to speak with an outpatient manager, who transferred me to the crankiest woman who was the outpatient manager of the DC area
, who gave me the number of the head nurse who reviews surgeries for the DC area. I spoke with her and she said that she had JUST gotten my case that morning and she would review and call me back. When she called me back, she told me that I needed more labs and a psych eval:sad:. She asked why I hadn't had them and when I told her that I went by the requirements that TRICARE gave my surgeon's office, she gave me some nonsense about how all the information isn't there for the reps to read to the people calling to ask- that that TriCare website only says that you need the weight/BMI/co-morbidities. It fails to mention the required tests, psych eval, and nutririonist visit. Luckily, I've already seen the nutritionist, so that's one less thing to do and I had asked my PCM for a psych referral ages ago when I started all this, so I don't have to wait for that, either. I called my PCM and she put in for me to get the labs I was missing (H. Pylori and TSH) and my surgeon's office is finding a psych who can give me a consult ASAP so that my husband doesn't have to try and change his leave. I'm just so upset. I thought I was so close to having this done and who knows when I'll be done now. She said if I just get this stuff done, she can approve my surgery. Honestly, though, if I weren't so close, I'd probably just give up.:thumbup: