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Approval process with Cigna??

I brought my cigna policy for my surgeon to read and it cleary stated that there were no 6 or 12 month long documentation of failed weight loss attempts required. My surgeon called the insurance coordinator and she says in her past experience of working with Cigna they require 12 months of failed WL attempts. There is NOTHING of this mentioned on the cigna requirements. I really don't need anything slowing down my process. Did anyone else run into this issue with cigna and getting approval?

Sent from my SM-N970U1 using BariatricPal mobile app

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I have Cigna as well and I have my consultation with my doctor on Monday. I too wondered the same thing as i've seen others mention they needed failed weight loss attempts documented. My PCP wrote me a letter that said "The patient has undergone the following weight loss attempts..." and listed out everything i've tried. I called Cigna, read that to them and they told me that was sufficient. The only thing i need now is a psych evaluation and nutritionist evaluation. But I agree...it doesn't state ANYTHING about the 12 months of failed attempts.

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