Cigna Approval Problem - Please Help
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Hello Everyone -
My name is Linda and I am in the process of trying to get lapbanding approved through my Cigna Open Access Plus policy. Under my policy it must be proved that it is a medical necessity, and unfortunately I have many of the co-morbidities on the list including diabetes, hypertention, severe sleep apnea, depression, and neurological complications due to my diabetes which has left me wheelchair bound. Currently, I am on my first appeal, but will follow through to the end if necessary.
I am having all the same problems mentioned in so many of you about Cigna - but the most frustrating is that they say lapbanding is experimental. My surgeon has agreed to do a Peer - to - Peer review with Cigna, but his office is giving me grief that "Cigna never approves lapbands". As if it isn't enough to fight the insurance company, now I have to fight with the doctor's office too.
So that's where I need your help. Is anyone willing to send me an email with information about where and when Cigna approved their lapband? I am in desperate need of this information quickly to pass on to my surgeon. I wish to give him as much information as possible, and hopefully in the process educate his insurance co-ordinator that not all is as Cigna states.
You may feel free to email me at lilithwild@hotmail.com or answer directly on this thread. Thank you so much for any help or advice you may provide.
Denied but not giving up!
Linda in Illinois