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BariatricPal

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Having trouble logging on my tablet

Alex B,

First, I keep getting notices that my email is not taking emails from BP. Nothing has changed and want to keep the same info. I have tried on many occasions to pretend I forgot my password and nothing has been done. I am beyond frustrated as I want to participate in BP and prefer to do so on my tablet. Please clear up what ever is the problem.

Bellabill aka; Lisa

PS I want to keep my password as is.

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Where are you getting these notices from? What are the notices saying exactly, please? I'm not sure what exactly your problem is? Did you forget your password and can't get it reset?

  • 2 weeks later...
  • Author

First, I keep getting notices that emails stop coming( still get emails) and that need to update my email. Nothing has changed. Sorry for late response. Good thing this app. is open and on my phone. Next time I see this notice I will screen shot it for you to see.

Thanks, Lisa

First, I keep getting notices that emails stop coming( still get emails) and that need to update my email. Nothing has changed. Sorry for late response. Good thing this app. is open and on my phone. Next time I see this notice I will screen shot it for you to see.

Thanks, Lisa

Lisa, I fixed your account.

  • Author

Thank you for trying but I just to log in on my tablet and it said wrong password/ username? Not sure what to do?

Lisa

Thank you for trying but I just to log in on my tablet and it said wrong password/ username? Not sure what to do?

Lisa

See email I just sent you please.

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