Laugh or Cry?
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If anyone has a story like this (Catch-22), I'd love to hear it.
So I was referred for a sleep study by my PCP a month ago. I never received the referral, so I called, and they said I didn't need a referral for a sleep study. So I said OK, where do I go, what do I do to schedule this thing? And she said "It will be on your referral paperwork." So I said, "oh, I'm getting referral paperwork?" And she said, "No - I just told you you don't need a referral."
OK - after going around like this for a while, she finally says, "You don't need a referral for the study, but you need a referral for a doctor to read the study." So I said, "OK - so how do I get that?" She said to ask my ENT doctor. So I said, "I don't have an ENT doctor - how do I do this?" And she said - yes you guessed it ..."you need a referral to see an ENT dr."
Although this is Tricare, I'm sure there are some other doozies out there. I'd love to hear some stories so I know I'm not alone in some crazy alternate universe.