After completing requirements and all the drama my paperwork was finally submitted Monday. The surgeons office lmost my paperwork several times, and waited a month after i completed everything to tell me they couldn't use the medical records i provided. After that month had passed i changed my gameplan. I have been calling the surgeons office almost every day about records. Even had to threaten to change surgeons. I personally went and obtained all medical records from any doctors i had visited in the past 2yrs and marked my weight with sticky notes. Then made the "patient coordinator" review all the sticky notes with me. Then I made sure they would submit it Monday and call me as soon as it's done. This may seem too much but no one is going to be a better advocate for you than yourself. I'm usually pretty passive but feel better i made this happen. Now here's to hoping the response from cigna comes back in the week it seems to take for most people.

It sounds like you've started to be very proactive. Good for you! Making sure things get done the right way is difficult sometimes! I'm crossing my fingers for you that cigna gets back to you quickly!