Have blue cross blue shield of Texas, My stuff was sent to them for approval over a week ago & I haven't made time to call them yet.

Any tips on how to BuG the insurance company to get a faster response?

What should I tell them if I call them several times a day like I've seen some people have?

Mine took about 2 weeks to approve. Thy were real helpful when I did call to ask some questions and make sure they had all the info they needed from surgeon and me. And at the end of the call she said good news! There's a note in your file saying your approved! I got a letter in the mail a few days later. The process was pretty painless

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Mine was submitted Jan 5th and I got approval Jan 20th.

After the 1st week went by I called everyday. You get a different person everytime you call, so I didn't feel like i was bugging anyone. LOL!

They were really easy to work with. One person even told me that as long as they have everything they rarely deny someone. She said 90% of denials are because something wasn't completed.

WIth our BCBS we can check EVERYTHING on line, wven approval / pre-derterminations/ denails and claims. This is what I plan to do!

Tx mini, I don't see online bcbstx where I can check that?? I only see claims from doc appts. Can you tell me how todo it online?

I couldn't check online with my policy. Only claims.

Tx mini' date=' I don't see online bcbstx where I can check that?? I only see claims from doc appts. Can you tell me how todo it online?[/quote']

Do u log in via 'blue access,? If so it is under one of the tabs, policy/claims I think then there is a portion that shows pre cets and u can choose from 60 Days to current & which family member it will be on.

I 'assumed all BCBS accounts had this but maybe not.?

I hope this helps!

IDK on how you check it but I found out yesterday that i was approved on 3/2/12. I've left 4 messages for my doctors scheduler to call me so I can get my sleeve scheduled & no response in 3 days. I'm getting upset I'm gonna call tomorrow & demand someone talk with me.