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Help Empire Bc bs insurance

I have Empire Bc BS government plan and I did everything cleared so they were suppose to send to insurance last week. I called to day medical mngmnt dept and they said they need the Dr's office to call because all they need in preauth for the hospital not all that paper work! Im so confused I left them a message today! anyone have the same insurance

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    I do! I can tell you they have jerked me around for the last 4 months. The told me I was 3 pounds too light to qualify for coverage and so I appealed it. 3 times. Now that I weigh the right amount they said I can't appeal anymore and that I have to wait 6 months and submit a completely new claim. Ugh! I hope its better for you!

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    i GOT IT WITHIN 5 DAYS I HAUNTED THEM CALL MEDICAL MGMNT SPEAK TO YOUR NURSE GOT APPROVED THROUGH BEING PROACTIVE GO GIRL! I GOT A VERBALAPPROVAL AND UHC IS WAITING SHES IS CALLING ME BACK AS WE SPEAK FIGHT DONT WAIT FOR DR OFFICE

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