TRICARE NORTH ONLY

HEALTHNET FEDERAL SERVICES AKA TRICARE NORTH ( PRIME ) IS LIKE A HUGE MYSTERY TO ME. I GET DIFFERENT ANSWERS FROM EACH PERSON THAT ANSWERS THE PHONE. I AM WAITING TO HEAR BACK FROM THEM. MY SURGEON SUBMITTED TO THE 5/5/2011. CURRENTLY THEY ARE TELLING ME THAT A NURSE WILL BE LOOKING AT IT BECAUSE IT'S A LIMITED BENEFIT. THEY HAVE GONE FROM "IT'S NOT A PROBLEM" TO BEING VERY TIGHT-LIPPED. THIS IS MAKING ME VERY NERVOUS BECAUSE I HAVE PUT A LOT OF MONTHS INTO GETTING ALL OF THE REQUIREMENTS FULFILLED. I REALLY DON'T THINK THAT IT'S FAIR TO DO THIS TO MILITARY SPOUSES WHO ARE ALREADY UNDER A GREAT DEAL OF STRESS BUT THAT'S ANOTHER STORY. I AM JUST HOPING TO GET YOUR PERSONAL STORY OF YOUR APPROVAL PROCESS WITH TRICARE NORTH AKA HEALTHNET FEDERAL SERVICES. I AM ASKING FOR THOSE OF YOU WHO ARE IN THE NORTH ONLY BECAUSE THE REQUIRMENTS DIFFER IN DIFFERENT REGIONS. I APPRECIATE ANYONE WHO WOULD BE KIND ENOUGH TO SHARE THEIR EXPERIENCE.