I have completed all my requirements with my program, my pre-op is December 28th, liquid diet starts the 31st and surgery is set for January 14th, but I don’t have insurance approval.... Is this standard practice? I’m confused by this? The coordinator stated she would submit the paperwork to Highmark BCBS PA last week I called they haven’t received it, is this normal? I just am worried I have set up to be off work for two weeks and am planning everything around a surgery date with no insurance approval.....Can anyone let me know if this is normal or how long approval takes? Should I be concerned?