I packed a full bag and didn't use anything but my phone. I had my hair tied down and the hospital provided everything else. Body wash, deodorant, robe, slippers, tooth brush, tooth paste, lotion and even underwear. I'm sure Aetna will pay dearly for it lol
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I finally convinced my doctors office to check on the status since I was getting nowhere fast. After 5 weeks the nurse hadn't even looked at my file. She spoke to a nurse supervisor and I had my approval within 4 hours. Looking at November 15th as my surgery date. November 1st if there is a cancellation.
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Congratulations!! After jumping through hoops with Aetna I was approved and looking at November 15th as my surgery date
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My friend is going through the process now with United. Her appointments were in separate months, no specified number of days apart. Her appts ranged between the 24-28th of each month.
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I am beyond frustrated with Aetna and the nurse who is reviewing my file. Today was the 16th business day since my paperwork was sent over and it is still in a pending status. I don't want to be a pain but I have left the nurse 2 voicemails and have heard nothing. I need a date so I can put in my FMLA paperwork. My surgeon won't give a date until I am approved. Anyone else have this issue with their insurance company? I don't know what else to do.
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