Crystal Ann Keister

Does anyone else feel like their Case Manager could careless about them? I sent in my paper work after my 6 month weight management requirement from my insurance on Monday 7/18/16. Along with messaging in the portal that I faxed it over and here it is Wednesday and I still haven't heard back saying if they have received it. During my 6 months every time I asked question, I got the same response and no answers. I understand her hands are tied because of the insurance approval process. But I just thought they would be more hands on with communication leading up to the surgery. I'm just frustrated. I have been dreaming about this surgery for 8 months and I am beyond excited to start my new life. I'm afraid not enough information is going to be provided to the insurance company and cause a delay in the approval. Although I am not currently medicated for my medical issues. I have many issues that are causing life to become very uncomfortable and my doctor is holding off prescribing anything until after I have the surgery to see if they rectify themselves with weight loss. I have high blood pressure, and I'm beginning to have a lot of trouble with mobility, my back, my hips, my knees, my ankles, and most of all my feet hurt so bad that walking is very painful. And I don't feel that is being put into the documents to provided to the insurance to express why this surgery is so necessary. What did you provided to your insurance company for your approval, I have United Health Care? Any feed back would be great? Thank you for letting me Rant Crystal. Current Weight 261, 5'5 Goal Weight 145 Looking at having either the Sleeve or the SIPS procedure