Brenda - I went through Belite (with Jessica) and it has been a great experience. She's answered her phone every time I phone, and always answers her emails quickly. She's provided me with tons of great info and answers to my questions. She's really put any concerns I had at ease, and while the whole process isn't complete yet, so far so good.
Please don't pay any attention to skinny's comments, this person has posted the same negative comments on other threads. Really, you must call around and find out for your self, there are a lot of misinformed fear mongers on this site!
Good Luck, and thanks to everyone for the tips, amamastime - chapstick, I never would have thought of that, and yet, I always need it! Thanks again, best of luck to everyone!
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