Confused Jill

I have to go through all that as well but the insurance company has a private company that makes the decision for them. I have to have monthly calls with a nurse and a NUT and when they feel I'm ready they will approve me. It's ridiculous because I don't know and they wont tell me if the 6 months to 2 years starts when I made my first call which was in May or the first call they made to my which was in June. I wish they would make a decision so I can get off this mental roller coaster wondering if I'm making the correct choice.

My insurance company is making me wait 6 months to 2 years before they will approve my surgery. If I have the surgery before it's approved then I will have to pay a penalty. The earliest I'm looking to get the surgery is the end of December. I'm wondering if there is anything I can do now so that when I am post op it will be an easier transition? Thanks