I'm Super ANNOYED!!! My paperwork was submitted by the Insurance coordinator at my surgeons office on Sept. 27th and whenever I call to find out the status of my Pre-cert they keep saying its pending! I mean why so long?? I fit the requirements for the surgery and I followed their rules to the "T"!!! My BMI is 54, I'm pre-Diabetic, Hypertensive and suffer from joint pains due to this excess weight. How could you take this long to approve me, or any of us for that matter!
Hi, I'm new to this site and I'm anxiously waiting to hear from Aetna. My nutritionist said she received my last exercise report from the Personal Trainer on 09/30. She said it may take up to 3 weeks for an approval/denial. I want to call Aetna and check on the status, but I'm trying to wait out the 3weeks. I guess this is just the nerve racking part....trying hard not pull my hair out!! LOL!!!MMmmmm mnmmmj M