I'm so sorry to hear that but everyone is right there might have been something missing! I was denied twice before getting an approval. They kept saying I had not provided adequate proof that I tried to lose the weight and then they said my BMI wasn't sufficient even though I had the lap band and it failed and my BMI was well within the numbers. After my surgeon called the head of insurance they told me that if I hit a certain level they would approve me no questions so I had to do three more months of weight loss documentation. Sometimes they play these games just to prolong it. See if your insurance has a time limit to resubmit because sometimes that is a shorter time than appealing it. Good luck!!