I went for a fill today. Dr. Touliatos refused to do a fill because he said that I never pay my co-pay and that he "can't do this stuff for free."
I told him that I always pay my $15 copay and usually some extra. He said he couldn't treat me until it was resolved. I was so humiliated!
I was escorted into the billing coordinator's office. She finally confirmed that I did pay a co-pay each time, but that it was credited to an old balance of $150. Can you believe that! He became a bill collector in the exam room over a TOTAL balance of $150. After all of the thousands of dollars my insurance company and I have paid him.
I drove for 2 hours for this appointment, and they didn't have the courtesy to tell me this when I scheduled the appointment. The billing coordinator apologized and spoke with Dr. Touliatos. He then agreed to see me, but I declined. Sorry gang, but I just had to vent!:party: