You are not crazy. It is such a long wait it makes you that way. I hated I had to do 6 mos of nutrition classes. When you make up your mind to go this route you just want it to happen so you can move fwd with your new life. I total agree with you. They are the ones with behaviors. Keeping you waiting for ever and lying bout submitting it insurance. They were giving you false hopes. For real for real they owe you an appology.