Changing surgeons

Hi everyone: I have been approved for my surgery by my insurance; but,I am changing surgeons. I just can't work with this surgeons office staff. I have an appointment with the new surgeon and their office said that all they do is call the insurance office and tell them that I have changed surgeons. It is not a change to a surgeon in the same office.They said I would not have to get reapproval because their doctor is also an approved surgeon with my insurance and they have done this before. Does anyone know about something like this. I have all my records except the psych exam and dietian report which I will have to get from the old surgeon. What problems can you for see?I have BC/BS Anthem.

I am really bummed because my surgery was scheduled for September 24th. I have found out that the first surgeon does not even have a full time office staff and they are hard to get in contact with and even more difficult to deal with. They are a Center of Excellence in Arizona and don't even answer the phone half the time. Actually my cardiologist even freaked out when he heard they had No full time office staff.

Sorry for going on so long. Any help would be appreciate. I am so disappointed.

Thanks

Pickles