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Cigna PPO and NYU - - Cross Post

Just wondering if any NYU patients who have Cigna PPO have had this happen -

I went to the information session in Feb 08 - began my 6 month med. supervised weight loss program in April 08, had psych exam and nutritional assesment , completed my 6 months med supervised weight loss, submitted dr.'s note. and two years of medical history. I have a 41 bmi and 2 co-morbidities. Now NYU is saying I need letters from the dr.s from 07 and 06 saying that they recommended lapband. I didn't even know about lapband until late 07. Has anyone had this happen? Because I don't have these letters I can't get appt with the surgeon - Dr. Ren.

Any thoughts?

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