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feeling frustrated

I'm just so frustrated, they were supposed to submit to ins, I've had 3 different people call me from the surgens office for paper work they already have, I called the ins and they haven't recived anything from them... I know I'm rambling and I need to be patient, its just hard when I feel like I'm getting the run around... Sry just had to vent a lil bit ,,,,,,, :/

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