That sounds just like me. They screwed up at my surgeons office and had me come back in to re-do my initial consult again and kept promising me they would fast track everything. I have been calling and emailing every day. I rarely get a response but when I do it's like "we have to get approval first" okay got that then "we have to do a file review" wtf!?!? Ok fine did that then "we will call you Friday or Monday....Tuesday the latest" seriously?!?!? I get that things take time but don't leave me hanging like this constantly. I flew my mom up here she has been here for almost 3 weeks now waiting to help me after the surgery. She has to leave the 9th and I am praying I get a date asap so she can atleast be here while I am at the hospital. I am going to start stalker calling this lady if she doesn't call today.