It may not just be that you need 2 comorbids. Your insurance may want you to go on a medically supervised diet for three to six months. My husband works for FedEx and we have Anthem BCBS and I was 100% certain I was going to have to do a diet for three months but, surprisingly didn't have to. Don't give up! Call everyone you an think of and be firm and let them know you are suffering. Keep us posted. Good luck!
Call your insurance carrier in the morning. Find out what THEY require in order for them to approve you. Most often, the surgeon and insurance companies want different factors in order to qualify. Some surgeons are ok with no attempts of weight loss, while the insurance company will want documented 3 months of a dietician weight loss approved diet. Once you find out what the insurance company wants, file an appeal and start working on getting their requirements out of the way.