kimbyrle

Does anyone have any experience with Preferred Health Plan? After two denials by BCBS of IL, I ended up getting a new job and put the whole thing on hold while I moved to MD. My new provider is Preferred Health Plan, and I'm just starting the process anew. My new doctor will let me know what the insurance requirements are, but I thought I'd ask and see if anyone else has any experience with this plan administrator.

From everything I've heard, BCBS NJ is one of the worst to work with, as is BCBS IL. I have a coworker who had to spend months getting her husband's pacemaker approved because they kept giving her the runaround! I found out that they wanted "more details" on my 6 month weight history. I am trying something that may work, but from what I've heard BCBS IL will find any excuse possible to not approve the surgery. So if it gets denied this time, I will have to start my 6 month history over again, and this time I will keep so much documentation it'll take a box to mail it in. :angry

I just heard from BCBS of IL today that they need "additional details." I am as of this moment waiting for my "customer advocate" (as they so jokingly call themselves) to call back and tell me what the heck additional details they need. If I don't hear from her in another 30 minutes I guess I will try to call again. I want to cry. I can't believe this process has been so frustrating.