Grandma H

I wanted to let you know I am going to the same Doctor and I am also experiencing horrible delays with the office failing to submit paper work for insurance authorization. I have been told a couple of times that my paper work had been submitted yet I wait and wait. This has gone on for weeks. I have to thank you because it was reading your post that prompted me to call my insurance company .This week I learned that I had been lied to on more than one occasion and my paper work had never been submitted. It finally happened this week and the insurance company told me I would probably hear something next week. I am very frustrated and considered changing surgeons. I think that would delay things even more. Dr Chin has a good reputation. I have complete confidence in him as a surgeon. It is the office staff I am concerned about.
I am sorry you are going through such difficulty, but I thank you for opening my eyes. As I read your post I felt like I was reading my own story. Hopefully we are both close to getting a surgery date.