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nai

LAP-BAND Patients
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Posts posted by nai


  1. My surgery was schedule for last thursday 10/11.. i called the doctor's office because on tuesday no one had called me to confirm surgery... Then, my doctor himself called me this past thursday (same day the surgery was schedule for) he told me surgery it is still schedule for this thursday that he they are just waiting for the insurance company to approve it.

    I called the insurance company on friday and they said there was nothing from my doctor's office.

    So... Today monday 10/15 i am still waiting to have my pre op done, surgery is supposed to be this Thursday and I haven't heard anything from the doctor ( I did call this morning and they said the Dr was going o call me back)

    I am so emotional at this point, I don't know what to do anymore, where to go, ????????????????

    Please any advised are welcome


  2. Nai - so sorry to hear of the delay. Follow up with everyone. Ask your surgeons office for copies of fax confirmation reports or a copy of email submittal to insurance and to whom it was sent. Ask when they followed up and whom with. Ask why they scheduled surgery without approval.

    Now with insurance' date=' ask the same thing. Who approves? Get a name. Send directly to them writing them personally and explaining (not yelling) that your claim was somehow misrouted and lost.

    Hopefully you will get another date soon. Your surgeon only makes money if you get surgery...so I would side with him or her.[/quote']

    iegal that sounds like a good idea, I will have everybody sending me each paper they have, this is insane..

    Thank you for that ....


  3. I would call the Dr. and let him know nothing as been submitted. He might not realize the coordinator has not submitted the information or there was a mistake DONT let this wait. I had to make phone calls for my surgery and stay on top of the coordinator.

    I spoke to someone from his office and they told me they did, but I will keep calling everyday, I will not let another week pass and not hear from anybody. Cause I was under the impression they call you from the hospital 2 days prior surgery an that's when I thought something was not right.

    Thank you for your respond


  4. I knew this was going to happened, my doctor re schedule the surgery because he hasn't heard anything yet from my insurance, but when I called the insurance they told me nothing has been submitted yet, don't know who to believe.

    To be honest, I was getting ready for my surgery this Thursday but something inside of me felt that it wasn't going to happened. God it is the only one who knows how things happens and why. I am not giving up and I am looking forward for my surgery.


  5. Honesty is best u don't want to b stuck with a bill. Even though they told u a date' date=' all hospital forms state and u sign that u r responsible financially for services rendered In addition everytime u call insurance company they log when,what and reason u called. Caution[/quote']

    Thank you for this advice, I am calling the Dr.'s office instead if the insurance company, this is making me very nervous and anxious


  6. Keep the date but keep calling the doctor's office for approval also the insurance to see whats going on. Last year I needed a hospital stay and did not get my insurance to approve it til 2 days prior. Frustrating but call every day.

    Yeah I am calling first thing tomorrow morning, let's see I will keep you posted


  7. I saw my Dr. This past Tuesday and he gave me a surgery date (Oct 11) even though I should be happy I am a little concern. I called my insurance company (Fidelys NY) and as of today they have no claim for this surgery. I don't know what to do, should I wait till next week or should I keep bugging them until they tell me something convincing ?

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